Frequently asked questions

Why FAUX plants?


Everyone has different lifestyles and living environments where real plants may struggle to survive. Patchfy Plants provide everyone with the ability to decorate all types of spaces and enjoy the greenery carefree! Artificial plants—fake plants, silk plants, faux foliage, or whatever you want to call them—they provide a simple carefree solution. Artificial plants will never grow out of their pots, their leaves will never turn yellow, die and fall, and there is no need to worry about watering or fertilizing them. Like any living plants, artificial plants can perform miracles in any decorative environment. We suspect that once they are displayed on a beautiful plant pot and stand, anyone will know the difference between any living plant.




Delivery Times


To minimize waste, we make our orders and ship them out straight away - quality takes time and we take pride in that, but dont worry we are working hard to get the greenery to your doorstep as soon as possible! Smaller quantity orders may ship faster in under couple of weeks, while larger quantities orders may take slightly longer to produce, so please be patient, we'll keep you updated!




Why does my greenery look different from the website?


Carefree Patches and Plants will and may have slight variations in color, texture, finish, and size. While we put maximum effort to display our products as accurately as possible, there may be subtle differences from what is displayed online.




Sustainability


Sustainability is strongly important to Patchfy, it is why we use the best materials available to create a high quality, long-term products for all types of interiors.




Customs fees into UK


Unfortunately due to new Brexit regulations there are extra custom fees which we do not have any control over meaning that you will have to pay the requested importation taxes.





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