Frequently asked questions
Why FAUX plants?
Everyone has different lifestyles and living environments where real plants may struggle to survive. Patchfy Plants provide everyone with the ability to decorate all types of spaces and enjoy the greenery carefree!
To minimize waste, we make our orders and ship them out straight away - quality takes time and we take pride in that, but dont worry we are working hard to get the greenery to your doorstep as soon as possible!
Why does my greenery look different from the website?
Carefree Patches and Plants will and may have slight variations in color, texture, finish, and size. While we put maximum effort to display our products as accurately as possible, there may be subtle differences from what is displayed online.
Sustainability is strongly important to Patchfy, it is why we use the best materials available to create a high quality, long-term products for all types of interiors.
Customs fees into UK
Unfortunately due to new Brexit regulations there are extra custom fees which we do not have any control over meaning that you will have to pay the requested importation taxes.